healthcare strategy
Microsoft, Nuance developing ambient and AI technology to tackle doctors' documentation headaches
Tech giant Microsoft is teaming up with Nuance Communications to use technology to solve a big pain point for doctors--too much time spent on documenting and administrative tasks. The two companies are collaborating to use ambient technology combined with artificial intelligence, automation and cloud computing to create an exam room experience where the clinical documentation "writes itself," the companies said in a press release. Physician burnout continues to be a significant problem in healthcare. A recent study shows that primary care doctors now spend two hours on administrative tasks for every hour they're involved in direct patient care. Physicians reported one to two hours of after-hours work each night, mostly related to administrative tasks.
Why Amazon Needs AI At The Center Of Its Healthcare Strategy
In December 2017, Amazon, JPMorgan Chase and Berkshire Hathaway announced the formation of a new healthcare company which would use technology to provide high-quality healthcare to patients and families more simply, and at a more reasonable cost. This move and rumors of entry into pharmaceutical distribution shook up stock prices for more established healthcare companies and pharmacy chains. Amazon's entry into healthcare is intriguing because medicine is ripe for disruption. In 2016, U.S. per-person healthcare expenses were $10,348, more than double that of other first-world countries that offer universal health coverage ($4,752 in Canada, $4,600 in France, $4,708 in Australia, and $4,192 in the UK). Despite these costs, U.S. medical care is not altogether accurate or safe; medical errors kill more Americans annually than AIDS and motor vehicle incidents.